Customer Service Assistant
Anna-Lena has recently been presented with a gold watch in appreciation of her 25-year career with Rani Plast, most recently in Customer Service for agricultural products and prior to that, since 2005, in our industry sector.
She joined the company when she took a summer vacation job filing and archiving, in which her natural ability to organise was put to good use. “Attention to detail and getting the job done efficiently is me in a nutshell!” says Anna-Lena.
What does she like most about Rani Plast?
She is also very gregarious. “What I like most about working for Rani Plast are my colleagues – I am a really social person,” she says, something that ideally suits her work in customer services. She explains that following a sale, customer service must ensure the product is produced on time, delivery details are in place, pricing is correct, and that the customer is fully aware of progress.
“What I like most about working for Rani Plast are my colleagues – I am a really social person,” she says, something that ideally suits her work in customer services.
Trying something new
In addition to these skills Rani Plast has allowed her to develop one of her passions.
“Originally I wanted to be a teacher and I was given the opportunity at Rani Plast to train new sales employees about the system we use.
I really enjoy this,” says Anna-Lena.
It’s easy to talk with management
She also likes the accessibility the Rani Plast culture engenders, with a ‘ door always open’ attitude throughout management. “During coffee breaks Mikael and Ulrika might join us and it’s easy to have a little chat with them,” said Anna-Lena.
Her career with Rani Plast has been something of a family affair with her husband Ulf overseeing operations in our Bjölas production plant and their son Kevin working in maintenance at the same location.
Great work/family life balance
Anna-Lena lives in the village of Terjärv. She and her family have established a great work/life balance and enjoy nature and the fresh air in their summer house. “We like to pick berries and mushrooms,” said Ann-Lena who also enjoys other outdoor exercise. “And I also have time for some knitting”.